Activate

Helping skincare aspirants find and learn about their ideal skincare ingredient

Role

Product Designer

Duration

2023 (12 Weeks)

2025 (3 Weeks)

Tools

Figma

Skills

Product Design

Illustration

Prototyping

Mobile Design

Activate

Helping skincare aspirants find and learn about their ideal skincare ingredient

Role

Product Designer

Duration

2023 (12 Weeks)

2025 (3 Weeks)

Tools

Figma

Skills

Product Design

Mobile Design

Prototyping

Illustration

Many people feel overwhelmed by skincare, unsure of where to start or which ingredients to use.

The Problem

The Problem

No existing platforms for people to learn about skincare ingredients

No existing platforms for people to learn about skincare ingredients

There are platforms that customizes a skincare products for people, or suggest products that could help their concern. However, there are no platforms that helps people find and learn about the ingredients that’s best for their skin concerns.

There are platforms that customizes a skincare products for people, or suggest products that could help their concern. However, there are no platforms that helps people find and learn about the ingredients that’s best for their skin concerns.

The Challenge

The Challenge

How can I help a skincare aspirant learn about skincare ingredients and make the right choices that align with their goals?

How can I help a skincare aspirant learn about skincare ingredients and make the right choices that align with their goals?

The goals that defined my design

  1. Make learning about skincare ingredients easy and engaging

  2. Have personalized recommendations based on an individual’s concerns

The goals that defined my design

  1. Make learning about skincare ingredients easy and engaging

  2. Have personalized recommendations based on an individual’s concerns

The Solution

The Solution

Making better skincare decisions with Activate

Making better skincare decisions with Activate

With Activate, users can explore and learn about what skincare active ingredients are, how they are used, and which ingredients are best suited for their needs.

With Activate, users can explore and learn about what skincare active ingredients are, how they are used, and which ingredients are best suited for their needs.

Personalized Quiz

Personalized Quiz

The personalized quiz helps users cut through the confusion by identifying their specific skin concerns and recommending the most relevant active ingredients.


Instead of guessing which products might work, users get tailored suggestions based on their needs.

The personalized quiz helps users cut through the confusion by identifying their specific skin concerns and recommending the most relevant active ingredients.

Instead of guessing which products might work, users get tailored suggestions based on their needs.

Characterized Ingredients

Characterized Ingredients

Having characters represent each ingredient makes learning about them more engaging, memorable, and approachable. This makes the experience feel less like reading a textbook and more like an interactive experience.

Having characters represent each ingredient makes learning about them more engaging, memorable, and approachable. This makes the experience feel less like reading a textbook and more like an interactive experience.

Digestible Learning

Digestible Learning

Lesson contents are separated into bite size pieces of information for the user to learn. Daily lessons makes learning each ingredient lesson less overwhelming.

Lesson contents are separated into bite size pieces of information for the user to learn. Daily lessons makes learning each ingredient lesson less overwhelming.

Engaging the Education

Engaging the Education

Having users have the option to track their progress with the tailored routine, users can learn through experience, and track their skin progress from using ingredients

Having users have the option to track their progress with the tailored routine, users can learn through experience, and track their skin progress from using ingredients

Streaks to promote habit

Streaks to promote habit

Streaks help users stay consistent with their skincare routine by providing a sense of motivation and achievement.


Seeing their progress over time encourages them to stick to their regimen, turning skincare into a habit rather than a chore.

Streaks help users stay consistent with their skincare routine by providing a sense of motivation and achievement.


Seeing their progress over time encourages them to stick to their regimen, turning skincare into a habit rather than a chore.

Research

Understanding user barriers through affinity mapping

Understanding user barriers through affinity mapping

To gain insight into the challenges people face with skincare, I conducted user research by gathering qualitative data. I interviewed over 10 potential users, asking questions to identify the main barriers to starting and maintaining a routine. Their responses provided valuable insights into common frustrations, confusion about ingredients, and the need for clearer guidance.

To gain insight into the challenges people face with skincare, I conducted user research by gathering qualitative data. I interviewed over 10 potential users, asking questions to identify the main barriers to starting and maintaining a routine. Their responses provided valuable insights into common frustrations, confusion about ingredients, and the need for clearer guidance.

What patterns did we see from these responses?

What patterns did we see from these responses?

Which means?

Which means?

From this data, I ask the following questions to guide my designs

From this data, I ask the following questions to guide my designs

How might we make ingredient education feel less overwhelming and more engaging for beginners?

How might we make ingredient education feel less overwhelming and more engaging for beginners?

How might we personalize skincare recommendations based on an individual’s unique concerns and routine?

How might we personalize skincare recommendations based on an individual’s unique concerns and routine?

My design choices were organized through the effort impact matrix, helping me decide which is most relevant

My design choices were organized through the effort impact matrix, helping me decide which is most relevant

A design that is easy to navigate and efficient

A design that is easy to navigate and efficient

Keeping user’s barriers and the design decisions that were concluded, the flow is was made to be simple and easy to navigate.

Keeping user’s barriers and the design decisions that were concluded, the flow is was made to be simple and easy to navigate.

Final Prototype

Final Prototype

Navigate Activate yourself!

Navigate Activate yourself!

Press "R" to restart

Conclusion

Conclusion

The outcome, lessons, and next steps

The outcome, lessons, and next steps

This is a redesign of a project from February 2023, and after many feedbacks and peer reviews, I decided to redo the project fully to see how much my skills have improved since. Within a month, I went through the end-to-end process of rediscovering and redesigning this project.


Here’s what I’ve learned

  • Utilizing user research such as quant research to kick start my design process

  • Affinity mapping is great for organizing thoughts, data, and notes

  • How much data can drive a design


Although there has been major changes and improvements for this project, there is more that could be done to improve this product.


What more do I want to do with this project?

  • Do more user testing and cast a net to broader audiences

  • Utilize A/B testing more to enhance the user experience

  • Within time, I want to fully incorporate variable prototyping, and make this a fully functional prototype

This is a redesign of a project from February 2023, and after many feedbacks and peer reviews, I decided to redo the project fully to see how much my skills have improved since. Within a month, I went through the end-to-end process of rediscovering and redesigning this project.

Here’s what I’ve learned

  • Utilizing user research such as quant research to kick start my design process

  • Affinity mapping is great for organizing thoughts, data, and notes

  • How much data can drive a design

Although there has been major changes and improvements for this project, there is more that could be done to improve this product.

What more do I want to do with this project?

  • Do more user testing and cast a net to broader audiences

  • Utilize A/B testing more to enhance the user experience

  • Within time, I want to fully incorporate variable prototyping, and make this a fully functional prototype

Let's Chat!

© TINA CHEN 2024

Let's Chat!

© TINA CHEN 2024